Privacy Policy

At Mahalaxmi, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

1. Information We Collect

  • Personal Information: Name, mobile number, date of birth (for age verification), and OTP details.
  • Device Information: IP address, browser type, device model, and operating system.
  • Usage Data: Platform interactions, fantasy contest participation, and activity logs.
  • Location Data: Used for compliance with state-wise legal restrictions.

2. How We Use Your Information

  • Create and manage user accounts
  • Verify your identity and age
  • Send secure OTPs for login
  • Facilitate fantasy contest participation
  • Provide customer support
  • Improve platform functionality and user experience
  • Fulfill legal and regulatory obligations

3. Mobile Number & OTP Verification

We use your mobile number for login and signup, sending OTPs via trusted services (e.g., Twilio). Your number is stored securely and will never be sold or shared without your consent.

4. Cookies and Tracking Technologies

We may use cookies or similar tools to:

  • Enhance platform usability
  • Track user activity
  • Offer personalized experiences

You can disable cookies through your browser settings.

5. Data Sharing and Third-Party Services

We do not sell your personal data. Your data may be shared only with:

  • OTP delivery services (e.g., Twilio)
  • Payment processors (if applicable)
  • Law enforcement or regulatory agencies when legally required

6. Data Security

We use industry-standard security practices, including SSL encryption, secure access protocols, and continuous monitoring to protect your data from unauthorized access or misuse.

7. User Rights

You have the right to:

  • Access your personal information
  • Request corrections or deletions
  • Withdraw consent (account deactivation may result)
  • Contact us with any privacy-related inquiries

8. Children's Privacy

Our platform is only for users aged 18 years or older. We do not knowingly collect data from minors. If such data is identified, it will be deleted immediately.

9. Data Retention

We retain personal information as required for legal, operational, or security reasons, or until you request account deletion.

10. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via the platform or email.

📧 Contact Us

If you have any questions or privacy concerns, please reach out to: help@mahalaxmi.sbs

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